Returns & Exchanges

At Jessup Beauty, we want you to be completely satisfied with your professional makeup tools; if you are not happy with your purchase, you may return unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused brushes or accessories in their original professional packaging to ensure they remain protected during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.